Have you refreshed your website lately?

Have regular clients dropped off the face of the earth? Struggling to gain new business online? Your website could be the cause of your problems.

The worst thing you can do with your website is to set and forget. Your site should be regularly updated to ensure it features prominently in search engine rankings.

If you fail to refresh your website, your business risks getting lost online, with visibility in search engines like Google likely to decline as algorithms are updated.

Fortunately, there is something you can do about it: an SEO audit.

Conducting an SEO (search engine optimisation) audit of your website at least once a year will ensure your online platform has the right keywords in place to attract web users.

An SEO audit looks at your web presence and checks if your website pages feature the right words. If you have a low ranking, you won’t be as visible on Google search, meaning customers are more likely to overlook you. Even worse, your rivals could leapfrog you and have a better ranking.

Subscription-based online tools, such as Semrush and SEOptimer, can help you conduct a DIY audit, but they can be tricky to navigate for novices. Alternatively, you can outsource your audit to specialist agencies, such as Kiwi companies CreativeQ, or Awaywithwords, who take care of the whole process.

Do you know how well your website’s doing?

One great thing about websites is that they track a wealth of valuable business data.

Using Google Analytics, you can find out:

  1. Where traffic flows to your site
  2. The most popular pages
  3. Time spent on each page
  4. Traffic at different times of the year.

If you’re not the most tech-savvy, seek expert advice for a full overview of your website’s performance and how it can be improved. It could be the difference between a new customer or another new client for your competitor.

Digital snapshot: The do's and don’ts of ChatGPT

Everyone is talking about the artificial intelligence chatbot ChatGPT, a new tool that can do just about anything, from generating letter templates to answering questions.

ChatGPT is a fantastic free tool for any business. Here are some ways it can help you — and what you shouldn’t do with it.

DO

Use it to check your emails and letters: Ready to send an important email to a new client or business partner? Use ChatGPT to create a draft template and check your finished content for spelling errors. Ask the chatbot to edit your email and find any mistakes.

Use it as a research tool: ChatGPT is the most powerful artificial brain the world has ever seen, so use it to your advantage by asking it questions. The chatbot should be able to help you with research in any field — just remember to double-check information as it can get things wrong.

Use it for brainstorming: AI is great at coming up with ideas (though not all of them are good!). If you’re struggling for inspiration for a new business venture, product or service, ask ChatGPT to come up with some suggestions. It should help get the ideas flowing.

DON’T

Rely on it completely: ChatGPT is an amazing technology, but it’s not flaw-proof. The AI can still get confused and provide false information. Don’t rely blindly on information from ChatGPT for your client or staff emails. Fact-check everything.

Don’t plagiarise: Don’t lose your brand voice and personal touch by copying and pasting content from ChatGPT. Also, remember that your competitors will have access to the same tool.

Don’t share sensitive information: Concerns have already been raised about potential copyright issues and how ChatGPT uses information. You shouldn’t share sensitive business information, personal data or confidential information with the chatbot.

It’s always a good idea to give new technology a try. Experiment with ChatGPT to see if it can help your business.

Facebook: Why your business needs it

 

Are your ideal customers adults? Then your business needs to be on Facebook because that’s where their eyeballs are. Time-poor